World Duty Free Group operates a broad portfolio of airport and travel retail propositions, in countries all over the world. We operate a partnership concession model and our contracts are awarded through competitive bidding processes.
Our business model is enshrined in five core principles:
Our business model is built on strong foundations: successful partnerships with airport operators.
Our stunning stores are where all the elements of our operations successfully combine to provide a unique and exciting customer experience.
Millions of passengers with diverse needs pass through our airport stores every year, and we are dedicated to providing shopping solutions and product choices that perfectly meet their needs.
We involve brand partners at strategic level, when planning our space, merchandising and promotions and are trusted to showcase their products at their very best.
We employ over 8,500 people in a diverse and multi-cultural team of experts, specialists and service professionals spanning more than 20 nationalities.